Refund Policy
Last updated 1 October 2026
We want you to love your invitation. Because you can create and preview everything for free before you pay, you'll know exactly what you're getting — but if something isn't right, we're here to help.
Try before you pay
Every invitation is free to create and preview. You only pay when you're ready to publish, so you can see the finished result in full before any payment is made.
Our refund window
If you're not happy with your purchase, contact us within 7 days of payment and we'll make it right — including a full refund where appropriate.
How to request a refund
Email hello@everly-invites.com from the address on your account, with a quick note about what went wrong. We aim to respond within one business day.
What's non-refundable
Requests made long after purchase, or where the service was used as intended for a completed event, may fall outside the refund window. We'll always try to find a fair outcome.
Questions
Not sure whether your situation qualifies? Just ask — we'd rather talk it through than leave you guessing.
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